Last updated: February 25, 2026.
This document explains how we collect, use, and protect your personal information when you use our game service. Please take a moment to read it carefully.
1. Introduction
We respect your privacy and are committed to protecting your personal data. This Privacy Policy informs you about our practices regarding the collection, use, and disclosure of any information we may receive from you when you play Metal Soul or interact with our services.
By downloading, accessing, or playing Metal Soul, you agree to the collection and use of your information in accordance with this policy.
2. Definitions
Game: Refers to the mobile game application known as Metal Soul, operated and provided by us.
We/Us/Our: The developer and operator of Metal Soul.
You/Your: The individual accessing or playing Metal Soul, or the legal entity you represent.
Personal Information: Any data that can identify you as an individual, either on its own or when combined with other information we hold.
Device: The computer, smartphone, tablet, or other electronic equipment you use to access Metal Soul.
Game Data: Information automatically generated by your gameplay activity, such as progress, scores, achievements, and in-game preferences.
3. Information We May Collect
3.1 Information You Provide
While playing Metal Soul, you may choose to provide us with certain information, including:
Your email address (for customer support, account creation, or newsletter subscriptions)
Your chosen username or player alias
Any communications you send to us directly
3.2 Automatically Collected Information
When you play Metal Soul, we may automatically collect certain technical information, such as:
Your Device's IP address
Device type, model, and operating system version
Unique device identifiers (like advertising IDs)
Game performance data, crash logs, and diagnostic information
How you interact with the game, including time spent, levels completed, and feature usage
3.3 In-Game Purchases
If you make purchases within Metal Soul, payment processing is handled by third-party platforms (such as Apple App Store or Google Play Store). We do not collect or store your payment card details. Please review the privacy policies of these platforms for more information.
4. How We Use Your Information
We use the information we collect for the following purposes:
To deliver, maintain, and improve Metal Soul and your gaming experience
To create and manage your game account
To respond to your support requests and questions
To analyze gameplay trends and improve game features
To send you important updates, security alerts, or technical notices
To detect, prevent, and address technical issues or fraudulent activity
To personalize your experience within the game
5. Sharing Your Information
We do not sell your personal information. However, we may share your information in the following limited circumstances:
With Service Providers: Trusted third-party companies that help us operate the game (such as analytics providers, cloud storage services, or customer support tools). These partners are bound by confidentiality agreements.
For Legal Reasons: If required by law, regulation, or legal process (such as a court order), or to protect the safety, rights, or property of ourselves, our players, or the public.
Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction. We will notify you of any such change.
With Your Consent: When you have given us explicit permission to share your information for a specific purpose.
6. Data Retention
We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy. This includes retaining data to comply with legal obligations, resolve disputes, and enforce our agreements. Game Data used for analytics may be kept for shorter periods unless needed for security or game improvement.
7. Data Security
We take reasonable steps to protect your information from unauthorized access, loss, misuse, or alteration. However, please understand that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Metal Soul is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will take steps to delete it promptly. Parents or guardians who believe their child has provided us with information should contact us immediately.
9. Third-Party Links and Services
Metal Soul may contain links to external websites or integrate with third-party services (such as social media platforms or advertising networks). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing them with any information.
10. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
Accessing, correcting, or deleting your information
Objecting to or restricting certain types of processing
Withdrawing consent where you have previously given it
Opting out of promotional communications
To exercise these rights or if you have questions about your data, please contact us using the information below.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will notify you by posting the updated policy within Metal Soul or through other appropriate channels. Your continued use of the game after such updates constitutes your acceptance of the revised policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us at:
Email: sanowak.play@gmail.com